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Coordinator, Internal Communications

Job Title:

Coordinator, Internal Communications


Providence, RI


Administration & Support


9 months plus

Job Description:

The Coordinator’s primary role is to partner with other members of the Internal Communications team to assist with the migration of intranet content from 10+ regional intranets into our global intranet. The role also supports the team with creating and posting intranet news, calendar items and other content as needed.

Primary Duties and Responsibilities:
This role will partner closely with the Digital Technology team to work with global internal business partners and stakeholders to assess teams’ intranet site needs, provide input on developing site architecture, create and populate intranet pages and sites, and assist with intranet content management training and troubleshooting.

Intranet Site Development – 80%
• Help strategize, build, and populate intranet sites for internal global business partners and stakeholders, including migration of content from existing regional intranet sites to global intranet.
Communications Support – 20%
• Provide support to the Internal Communications team by drafting and posting intranet news stories, calendar items, and creating and uploading other communications-related intranet content as needed; provide general support for Global Communications projects/initiatives. Develop and execute a strategic plan for rolling out digital screen capability in our global offices, including budgeting and coordinating all aspects of the implementation process. Manage digital sign uploads for our three RI offices and supply regional offices with corporate content.

Job Requirements:

• Bachelor’s Degree – Business Degree required

Experience: 2 years’ communications experience
• Strong project management abilities; high attention to detail and capable of prioritizing; handling multiple projects simultaneously, under tight time constraints
• Strong writing and storytelling ability and command of grammar; well-developed verbal, presentation and interpersonal skills
• Experience with Sharepoint or similar web content management system
• Experience with Microsoft O365 tools and Adobe Photoshop a plus

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