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NOC Analyst-579

Job Title:

NOC Analyst-579


Wilmington, DE


Information Technology



Job Description:

Main Duties and Responsibilities 
• Monitor production environment availability 
• Proactively engaged and address incident prior to impact 
• Perform troubleshooting and escalation of production impacting issues 
• Complete change tasks by following change management process 
• Implement code deployments and releases 
• Complete access administration functions when necessary 

Job Requirements:

Basic Qualifications 
• Proficiency with ticketing systems, especially ServiceNow 
• Proficiency with monitoring tools including Nagios, SiteScope, Wily, AppDynamics 
• Familiarity with basic Unix navigation and commands 
• Familiarity with basic Windows navigation and tools 

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